The business is a pediatrician's office located in Holiday, Florida. The staff and doctors are known to be friendly and caring, with some reviewers praising their compassion and explanation of medical conditions. However, there are several issues with the office's professionalism and communication. Some reviewers have reported rude office managers and receptionists, as well as difficulties in getting appointments and medication refilled. One reviewer even reported being hung up on by the phone operator. It seems that the office struggles with empathy and understanding towards patients. While some reviewers have had good experiences with the office, the overall quality of care and professionalism is lacking.
Another issue is that the office seems to be outdated in terms of technology, with one reviewer complaining about the long wait times to update patient records. Additionally, there have been reports of doctors and staff being dismissive and unresponsive to patient concerns, including one reviewer who reported being yelled at by a doctor.
It's worth noting that the office has been in the area for a long time and has some loyal patients. However, the overall experience seems to be inconsistent and dependent on the individual staff member or doctor.