NAN Appraisal Network (NAN) has a complex reputation. On one hand, it has a system that facilitates communication between lenders and appraisers, and some customers have reported good experiences with their customer service. The company has a wheelchair-accessible entrance and parking lot, and it identifies as women-owned and LGBTQ+ friendly. However, many customers have reported issues with the quality of the appraisals, including low appraisals with errors, delays in receiving reports, and difficulties in contacting appraisers. Some customers have also reported being overcharged for services. The company's system for scheduling appointments and uploading reports has been criticized for being inefficient and sometimes not working properly. It is recommended to thoroughly research and understand the potential pitfalls of working with NAN before using their services.