Tampa Bay
NAPA Auto Parts
13.82
13.82
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
LGBTQ+ friendly
Transgender safespace
Free parking lot
LGBTQ+ friendly
Delivery
Onsite services
Quick visit
Curbside pickup
On-site parking
In-store pickup
In-store shopping
Batteries
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Overall
Quality
Innovativeness
Pricing
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This NAPA Auto Parts store has a great reputation for customer service. Staff are very helpful and knowledgeable, which is reflected in the high overall rating. However, some customers have reported issues with the price of certain products. While the store seems to have a good selection of parts, the quality of some products may not be up to par. On the positive side, the store has a welcoming atmosphere, particularly for LGBTQ+ customers. The staff is trained to be welcoming and inclusive, making it a great choice for those in the community.Some customers have reported negative experiences with certain staff members, who may come across as unfriendly or unhelpful. However, this appears to be an isolated issue, and the majority of customers have reported positive interactions with the staff. Overall, this store is a good option for those looking for auto parts, but may want to call ahead to confirm availability of specific products.The store's location on 54th Ave N in St. Petersburg is convenient, with on-site parking and a free parking lot available. The store is also wheelchair accessible, with a wheelchair-accessible entrance and parking lot. Payment options include NFC mobile payments, debit cards, and credit cards.In terms of innovativeness, the store seems to be doing a good job of keeping up with the latest technology and trends in the auto parts industry. However, some customers have reported issues with the website not working smoothly on smartphones.One issue that has been reported by some customers is the lack of follow-through on online orders. Some customers have reported waiting hours for their orders to be processed, and in some cases, the order was not completed at all. This is a disappointing experience for customers who are looking for a hassle-free shopping experience.Overall, this NAPA Auto Parts store is a good option for those looking for auto parts and customer service. However, some customers may want to exercise caution when ordering online and may want to call ahead to confirm availability of specific products.
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