The business has a mix of great and not-so-great qualities. The store's accessibility is a definite plus, with a wheelchair-accessible parking lot and entrance. The shopping experience is generally pleasant, with a nice selection of clothing and jewelry. The prices are quite high, but the quality of the items is decent. However, some customers have reported being made to feel uncomfortable or unwelcome by the owner, which is a major drawback. This behavior has been reported multiple times, and the owner's responses have been inconsistent and sometimes defensive. Overall, the business has potential but needs to work on creating a more welcoming atmosphere.
The store's features and amenities are mostly positive. It's great that the business is small and women-owned, and that they accept debit and credit cards for payments. However, some customers have reported feeling uncomfortable when trying to return items, which is a concern. The store's selection of clothing and jewelry is generally well-liked, with some customers reporting finding unique and stylish pieces. However, others have reported being overcharged for items they purchased elsewhere for a lower price.
The owner's responses to customer reviews have been inconsistent, with some being friendly and apologetic, while others have come across as defensive and dismissive. This has led to some customers feeling frustrated and unheard. Overall, the business has some great qualities, but needs to work on creating a more welcoming and inclusive atmosphere for all customers.
The business is open for most days of the week, with extended hours on Fridays and Saturdays. This makes it convenient for customers to visit and shop during their free time. However, some customers have reported feeling uncomfortable when trying to return items or discuss their concerns with the owner, which is a concern.
Overall, this business has potential, but needs to work on creating a more welcoming atmosphere for all customers. With some adjustments to their policies and customer service, they could be a great destination for shopping and browsing.