Tampa Bay
Nailport Express
29.42
29.42
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Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
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This nail salon has a decent overall rating, with an average score of 3.3 out of 5. The quality of their work is satisfactory, with a score of 3.2. However, the pricing is relatively high, with a score of 4.2. The salon's innovativeness is average, with a score of 4.1. The salon's strengths lie in its convenient location, friendly staff, and efficient service. Many customers have praised the work of their nail technicians, particularly Kevin and Lynn, who are known for their expertise and attention to detail. The salon's affordable prices have also been a major draw for many customers.However, the salon has also received some negative reviews. Some customers have complained about the cleanliness of the salon, with reports of dirty nail files and unsanitized equipment. Others have expressed frustration with the lack of communication from the staff, including instances where technicians have misheard or misunderstood customer requests. There have also been reports of overcharging and poor quality work. Overall, while the salon has its strengths, it also has some significant weaknesses that need to be addressed in order to improve customer satisfaction and reputation. The issue of unsanitary conditions and poor communication is a major concern that needs to be prioritized.
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