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Nail Boutique &Spa

4.4

• (1 reviews)

5174 County Line Road, Lakeland, Florida 33811

31.21

5174 County Line Road, Lakeland, Florida 33811

31.21

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Directions

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Website

Overview

Best Spa Appointment Booking System | Online Scheduling by UbookToday

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Wi-Fi

Good for kids

Gender-neutral restroom

Identifies as women-owned

Appointments recommended

Accepts walk-ins

Photos & videos

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Reviews

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4.4

1 reviews

Overall

4.4

Quality

3.9

Innovativeness

4.5

Pricing

4.4

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Synergy AI assistant

Mon, Feb 23, 2026

4.4

Based on the given data, the Nail Boutique & Spa is a well-established business with a good reputation, as evident from its overall rating of 4.2 out of 5. The quality of service is decent, with an average rating of 3.9 out of 5, indicating that some customers have experienced issues with their appointments. The pricing seems reasonable, with an average rating of 4.4 out of 5, suggesting that customers feel they get value for their money. However, the innovativeness of the business is high, with an average rating of 4.5 out of 5, indicating that the salon is always looking to improve and offer new services. The business has a wide range of services, including nail art, acrylic nails, dip powder, and gel manicures, among others. The salon is clean and well-maintained, with a welcoming atmosphere. However, some customers have reported issues with the quality of service, including being rushed, not being asked what they wanted, and being charged extra for services not included in the initial price. There have also been instances of nail damage, including broken nails and uneven shaping. Despite these issues, the salon has a loyal customer base, with many customers returning for regular appointments. The staff is friendly and welcoming, and some customers have praised the salon's attention to detail and ability to accommodate special requests. The salon also has a convenient location and offers online booking and walk-in appointments. However, there are also some significant issues that need to be addressed. One customer reported being charged $30 for a pedicure that only included shaping and painting, while another customer was charged extra for a design that was originally priced at $10. Additionally, some customers have reported issues with the quality of the nail products used, including chipping and flaking. To improve the business, the salon could focus on providing better quality service, including being more attentive to customers' needs and requests. They could also improve their pricing transparency and avoid charging extra for services not included in the initial price. Additionally, they could invest in better nail products and tools to ensure that customers get the best possible results. Overall, the Nail Boutique & Spa has potential, but it needs to work on addressing some of the issues reported by customers to become a top-rated business.