The location has received overall positive feedback, with many clients praising the services and staff. However, some clients have experienced issues, including hair damage and disagreements over services. The business has a strong reputation for working with curly and natural hair, but may not be as experienced with other hair types. The staff is generally friendly and attentive, with some clients praising their knowledge and skills. The prices are generally reasonable, but some clients have felt that they were overcharged. The business is known for being LGBTQ+ friendly and has a welcoming atmosphere.