This law firm has mixed reviews from clients, which is reflected in its overall rating. Some clients have praised the firm's quality of work, professionalism, and pricing, while others have reported poor service, high fees, and unprofessional behavior from staff. The firm's accessibility and amenities, such as wheelchair-accessible parking and restrooms, are a positive aspect. However, there have been complaints about delays in responding to client inquiries, and some clients have reported feeling unwelcome or treated rudely by staff. It's essential to note that some of the negative reviews appear to be from clients who have had a particularly bad experience with the firm, while others have praised the firm's service and results. Overall, this law firm seems to have some strengths, but also some areas for improvement. There is one issue that stands out, and that is the quality of service provided by the firm. Several clients have reported feeling unwelcome, being treated rudely by staff, and experiencing delays in responding to client inquiries. While the firm has a 5-star rating for pricing, which may indicate that they charge competitive rates, the quality of service is a concern that needs to be addressed. It's worth noting that the firm's services are mainly focused on estate planning, probate, and family law, and it's essential for potential clients to carefully review the firm's credentials and experience in these areas before seeking their services.