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MyEyeDr.
69.05
69.05
Overview
Browse all MyEyeDr. locations in NY for all of your eyecare needs. We offer frames, lenses, eyewear repairs, and contact lenses. Also stop by or call in for an eye exam.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Onsite services
Appointments recommended
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Pricing
Innovativeness
Quality
Overall
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The experience of visiting this MyEyeDr location in Kissimmee City is generally positive, with many patients expressing appreciation for the staff's professionalism, knowledge, and helpfulness. Dr. Husna Sayeed and Dr. Warren are two notable optometrists who have received praise for their excellent care and communication skills. Staff members such as Jesica, Jessica, and Marlin have also been commended for their exceptional customer service and ability to assist patients in finding the right eyewear.
However, some patients have reported negative experiences, including long wait times, poor communication, and issues with billing. One patient felt that they were treated poorly by the staff, while another was unhappy with the quality of their glasses and the difficulty in getting them repaired. There have also been instances of patients feeling disrespected or dismissed by the staff.
In terms of quality, the location seems to excel in providing accurate diagnoses and effective treatments, with many patients reporting improvements in their vision after visiting. However, some patients have expressed concerns about the quality of certain services, such as eye exams and lens replacements.
Pricing is a mixed bag, with some patients feeling that the costs are reasonable and others feeling that they are too high. Some patients have reported issues with billing and have had to wait for extended periods to resolve these issues.
In terms of innovativeness, the location seems to be staying up-to-date with the latest technology and techniques in eye care. However, some patients have expressed frustration with the lack of communication about wait times and appointment availability.
To improve the overall experience, the location could focus on providing more transparent communication about wait times and appointment availability. They could also work on addressing billing issues and ensuring that patients feel respected and valued. By doing so, they can build trust with their patients and maintain a positive reputation in the community.
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