This location has a mixed reputation. While the quality of service and innovativeness are unclear due to limited and inconsistent feedback, the pricing seems to be a strong point. However, multiple clients have expressed dissatisfaction with the staff's behavior, including rudeness and disorganization. The eye doctors seem to be knowledgeable and helpful, but the support staff has received numerous complaints. Several clients have reported problems with their glasses, including faulty materials and delays in receiving their orders. In one instance, a customer was hung up on while trying to contact the office about a issue with their order.Despite these issues, there are some positive reviews, highlighting the thoroughness of examinations and the friendliness of some staff members. However, these positive experiences are not enough to outweigh the numerous complaints about the location's customer service and quality of care. The location has a wheelchair-accessible restroom, which is a plus. Unfortunately, the overall experience is marred by the unprofessional behavior of some staff members, which needs to be addressed to improve the reputation of this location.