The overall experience at this location is satisfactory, but some areas need improvement. The quality of service is good, but there have been some issues with certain staff members, such as the receptionist. On the other hand, the pricing is very competitive, and the innovativeness of the staff is impressive. However, there have been some complaints about the length of time it takes to receive glasses or have appointments rescheduled.The business seems to be doing well, but there are some issues that need to be addressed. Some customers have reported having to wait for a long time to be seen or have had problems with their glasses orders. However, many customers have also reported having positive experiences with the staff, particularly with certain individuals such as Sunny.The location is well-equipped with a wide variety of glasses and contact lenses, and the staff is knowledgeable and helpful. However, the phone system seems to be a problem, with some customers reporting that they were unable to get through or had to leave multiple voicemails.Overall, this location has the potential to be a great place to get eye care, but it needs to work on addressing some of the issues that customers have reported. With some improvements, this location could become one of the best places to get eye care in the area.Some issues have arisen, such as unprofessional staff members, long wait times, and problems with phone communication. However, the location also has some strengths, including competitive pricing and a wide variety of glasses and contact lenses. The staff is knowledgeable and helpful, particularly with certain individuals. With some improvements, this location could become a great place to get eye care.