Tampa Bay
My Urology Florida Urology Partners (Bay Area Urology)
18.72
18.72
Overview
Florida Urology Partners is a Urology group located in Tampa, FL. We have over 18 conveniently located clinics.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
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The experience at Florida Urology Partners varies depending on who you see. The location is convenient, with a wheelchair-accessible entrance, parking lot, and restroom. However, the staff is often rude and unprofessional, with some employees being completely unhelpful. Communication is a major issue, with long wait times and difficulty getting in touch with someone. The office is sometimes dirty and disorganized, with patients being treated like numbers rather than people. Some doctors, such as Dr. Boyle and Dr. Cronson, are great and knowledgeable, but the overall experience is marred by the poor service from the staff. One major issue is the lack of organization and consistency in scheduling appointments, with patients being told to wait for weeks or even months for a procedure. Another issue is the rude behavior of some staff members, including a receptionist who was condescending and dismissive. There have also been cases of miscommunication and mistakes, such as a patient being given incorrect information about their appointment. While some patients have had positive experiences with the doctors, the overall rating is low due to the consistent problems with the staff. Patients have reported feeling disrespected, ignored, and frustrated, and some have even left without receiving the care they needed. Overall, the experience at Florida Urology Partners is mediocre, with some good doctors but a lot of room for improvement in terms of staff service and organization.
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