Tampa Bay
My Pets Animal Hospital
34.95
34.95
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
LGBTQ+ friendly
LGBTQ+ friendly
Identifies as women-owned
Identifies as women-owned
Appointments recommended
Appointment required
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Quality
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This review is for My Pets Animal Hospital, a veterinary clinic located at Building 2225, Drane Field Rd Road, Lakeland City. The hospital is known for its excellent care and compassion for animals, with a team of knowledgeable and friendly staff.The hospital's quality of care is exceptional, with a high level of expertise in various areas, including exotic animals. The staff is kind, caring, and professional, making clients and their pets feel welcome and comfortable. The facility is clean and well-maintained, with a pleasant atmosphere that puts pets at ease.Pricing at My Pets Animal Hospital is reasonable, with services and treatments offered at competitive rates. The hospital's online store is also a convenient option for clients to purchase pet-related items, with prices often lower than those of online retailers like Chewy.In terms of innovativeness, the hospital stays up-to-date with the latest advancements in veterinary medicine, including alternative therapies like acupuncture. The staff is knowledgeable about various treatment options and is happy to discuss these with clients.However, there have been some issues with staff behavior, with a few clients reporting rudeness or unprofessionalism from certain staff members. Additionally, some clients have expressed concerns about pricing, with a few feeling that the hospital charges too much for certain services.Overall, My Pets Animal Hospital is a reputable and reliable veterinary clinic that provides excellent care for animals. While there have been some minor issues, the hospital's commitment to quality, compassion, and innovation makes it a great choice for pet owners in the Lakeland area.One potential issue that stood out in the review is the problem of rudeness and unprofessionalism from certain staff members. For example, one client reported that a staff member rolled her eyes and was snide when asked to move to a different area. Another client mentioned that a staff member was rude and unhelpful when they had to make a difficult decision about their pet's care.In terms of pricing, some clients have expressed concerns that the hospital charges too much for certain services. For example, one client was shocked by the high price of a bird's beak trim, which had increased from $25 to $45.Despite these minor issues, My Pets Animal Hospital is still a great choice for pet owners in the Lakeland area. The hospital's commitment to quality, compassion, and innovation makes it a reliable and trustworthy option for animal care.
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