Based on the information provided, My Fence Company is a well-established business with a high overall rating. The company's quality of work is also high, with most customers expressing satisfaction with the final product. The pricing is competitive, with many customers noting that they received the best price among several quotes. However, the innovativeness of the company could be improved, as some customers mentioned that the fencing design and installation were not particularly unique or innovative.One issue that stands out is the communication breakdown experienced by a few customers. In one review, a customer mentions that they had to wait three weeks for a response to their initial inquiry, and another customer mentions that they were ghosted after booking an appointment. These issues suggest that the company may need to work on improving its communication and follow-up procedures to better serve its customers.Overall, My Fence Company appears to be a reliable and efficient business that provides high-quality fencing services at competitive prices. However, the company could benefit from improving its communication and innovativeness to better meet the evolving needs of its customers.