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My Buddies Pet Care
76.23
76.23
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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The location has a decent overall score, but the quality of services could be improved. The staff is friendly and caring, with many customers praising their kindness and professionalism. However, there have been some issues with the quality of care, including one customer's experience where their dog was quicked three times during a nail trim, causing bleeding and pain. Another customer had fleas on their dogs after a visit. Despite these issues, the location offers reasonable pricing and seems to be innovative in its approach to pet care. The owners are proactive in addressing customer concerns and have taken steps to rectify the issues mentioned. However, the quality of care is a concern and may need to be improved to match the high standards of the location's pricing and innovation. One notable issue is the lack of transparency and communication in certain situations, which can lead to mistrust and disappointment among customers. Overall, the location has a lot of potential, but needs to focus on improving the quality of care and ensuring that customers receive the high level of service they expect.
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