Mxd Group

1.3

• (1 reviews)

9110 King Palm Drive 104, Tampa, Florida 33619

12.98

9110 King Palm Drive 104, Tampa, Florida 33619

12.98

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Wheelchair accessible parking lot

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1.3

1 reviews

Overall

1.3

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Synergy AI assistant

Mon, Feb 23, 2026

1.3

This company has a reputation for poor customer service and delivery experiences. Multiple customers have reported waiting weeks for their deliveries, only to have them rescheduled or canceled multiple times. Some customers have also reported issues with damaged or missing items, and in some cases, the company has taken extended periods to rectify the issue. The automated phone system and tracking system have also been reported to be unhelpful and uninformative.The lack of communication and follow-through with customers has led to frustration and anger among many customers. The company's inability to provide accurate delivery dates and times has caused inconvenience and wasted time for many customers. Some customers have even reported having to take days off work or make significant changes to their schedules in anticipation of a delivery that never arrived.Despite some positive reviews from customers who had a good experience with the company, the overwhelming majority of reviews are negative. This suggests that the company's problems with customer service and delivery are widespread and not isolated incidents.One of the most concerning issues is the company's handling of customer complaints. Some customers have reported being told that the company is "out of the loop" or that the driver "forgot" to deliver the item, despite having multiple confirmed delivery dates and times. This lack of accountability and communication has led to a breakdown in trust between the company and its customers.In terms of pricing, some customers have reported paying for delivery services that were not provided or were significantly delayed. This has led to frustration and anger among customers who feel that they were taken advantage of.Overall, the company's reputation for poor customer service, delivery issues, and communication problems makes it difficult to recommend. Customers should be cautious when dealing with this company and be prepared for potential delays and issues.