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Murphy USA

3.3

• (1 reviews)

3605 W Hillsborough Avenue, Tampa, Florida 33614

3.79

3605 W Hillsborough Avenue, Tampa, Florida 33614

3.79

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Website

Overview

Since 1996, Murphy USA has been the place people go to save on the gas that fuels their lives. From the lowest prices on gas to exclusive deals on your family’s favorite snacks and drinks, we’re always going the extra mile to help you buy smarter and drive farther. Welcome to Murphy USA.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible restroom

Restroom

Identifies as women-owned

Identifies as Black-owned

Identifies as veteran-owned

Diesel gas

Propane exchange

Convenience store

Air pump

Ethanol-free gas

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Reviews

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3.3

1 reviews

Quality

3.5

Pricing

4.8

Overall

3.3

Innovativeness

4.2

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Synergy AI assistant

Tue, May 26, 2026

3.3

This location has been around for a long time, with many options to suit various needs. The restaurant and cafe areas within the Murphy USA store are ideal for travelers and locals alike. Convenience is also key, with a wide range of products available for purchase and amenities like restrooms and air pumps. Fuel prices are often lower compared to other gas stations in the area. However, there are some drawbacks to consider.One major issue is inconsistent customer service. Several patrons have reported receiving rude treatment from staff members, including incidents of being lied to, shouted at, and having their purchases questioned. This behavior is unacceptable, especially in a customer-facing environment.Additionally, some customers have experienced problems with the self-service pumps, including faulty equipment and slow dispensing rates. It's essential to have reliable and efficient gas stations, especially in a location like this where traffic is heavy.Despite these issues, the staff is not always unfriendly. Some customers have received helpful and courteous service, and a few have praised the cleanliness of the gas station. Some patrons have also appreciated the competitive prices and convenient payment options.To improve, Murphy USA should focus on providing better training for staff members to ensure they are friendly, knowledgeable, and attentive to customers' needs. Additionally, regular maintenance of the equipment and infrastructure would help prevent issues with the gas pumps.Overall, this Murphy USA location has its strengths, but it falls short in terms of customer service. With some improvements, it could become a more pleasant and reliable stop for travelers and locals alike.