The location is easily accessible, with a wheelchair-accessible parking lot and entrance. However, it seems that the customer service is not very friendly. The working hours are regular, with standard hours from Monday to Friday. The business has a partnership with the Mulberry Sewer Department, which might be a good indicator of their professionalism. However, one major concern is that the client's experience was very bad due to outdated system and procedures. Unfortunately, the location's phone number, +18634251125, might not be working properly, which could lead to further frustration for customers trying to contact them.