Tampa Bay
Mulberry Community Service Center
36.76
36.76
Overview
Community Center providing safety net services including a mobile food pantry, thrift store and clothing pantry.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Onsite services
Small business
Quick visit
Checks
Curbside pickup
In-store pickup
In-store shopping
Clothing
Used goods
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Overall
Quality
Pricing
Innovativeness
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This community center is a unique place that offers a variety of services, including a mobile food pantry, thrift store, and clothing pantry. The center is wheelchair accessible, with a parking lot, entrance, and restroom that are all suitable for people with disabilities. The center accepts different payment methods, including NFC mobile payments, debit cards, credit cards, and checks. They also have a recycling program for clothing and offer various services, such as quick visit, onsite services, in-store shopping, in-store pickup, and curbside pickup.The center is a small business, and its website is https://www.mulberrycsc.org/. They provide assistance with food, financial services, and tax preparation. The community center has a great thrift store that is clean, well-organized, and has friendly staff. However, there are some issues with the center's staff being dismissive and unhelpful to those in need. One customer had a very negative experience with the staff, who seemed more interested in chatting with friends than helping people. Another customer felt shamed and put down by the staff, who did not provide any assistance.Despite these issues, the center has a 4.3 rating on third-party ratings, and many customers have praised the center's helpful and knowledgeable staff. Some customers have also appreciated the center's financial education services and tax preparation. Overall, the center is a valuable resource for the community, but it could benefit from improving its staff's behavior and attitude towards those in need.One of the main issues with the center is the inconsistent treatment of customers. Some customers have reported being denied assistance despite having the required documentation, while others have been helped quickly and efficiently. This inconsistency can be frustrating for customers who are in need of assistance.The center could benefit from having a more clear and transparent process for applying for assistance. This would help to prevent misunderstandings and ensure that customers are treated fairly and consistently.The community center is open on weekdays from 9:00 AM to 4:00 PM, and on Saturdays from 8:30 AM to 3:00 PM. They can be reached by phone at +18634251523 or by visiting their website.
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