The business has a good reputation with some notable strengths and weaknesses. The location is well-equipped with modern amenities, including a wheelchair-accessible restroom, parking lot, and entrance, making it easy for visitors to navigate. The staff is also friendly and welcoming, with some reviewers mentioning positive experiences with the doctor and nurse practitioner.However, there are some concerns about the front office staff, with several reviewers reporting long wait times and unhelpful customer service. One reviewer even had a particularly frustrating experience with a staff member named Lucy, who seemed unresponsive and unhelpful.It's worth noting that the business has made an effort to accommodate different payment methods, including NFC mobile payments, debit cards, and credit cards. Additionally, appointments are recommended, and the business is open to accepting referrals from other medical professionals.One potential issue that stood out was the concern about the front office staff being unhelpful and uncaring, particularly with regards to scheduling and customer service. While the business has many positive qualities, this issue may be worth addressing to improve the overall experience for visitors.Overall, the business has a solid reputation, but there are some areas for improvement, particularly with regards to front office staff. With a few tweaks, this business could provide an even better experience for its visitors.