The business location has received mostly positive reviews from customers. It seems that the quality of work is high, with many customers praising the knowledgeable and professional staff. The pricing is also generally fair, with many customers noting that it's reasonable and competitive.
However, there is one issue that stands out - a lack of innovation in some cases. While some customers have praised the business for offering custom solutions, others have noted that they may not be the best fit for every customer. This suggests that the business may be sticking to more traditional methods and not always looking for new and innovative ways to solve problems.
The customer service is also a highlight, with many customers noting that the staff is friendly, helpful, and always willing to go the extra mile. The business also seems to be LGBTQ+ friendly and has a wheelchair-accessible entrance, restroom, and parking lot, making it a welcoming space for all customers.
The only issue that stands out is the occasional overcharging for repairs. However, this seems to be the result of miscommunication rather than a deliberate attempt to take advantage of customers. The business has a good reputation for transparency and honesty, and most customers seem to trust the staff to do what's right.
Overall, the business is a solid choice for anyone in need of muffler and exhaust services. While it may not always be the most innovative solution, the quality and pricing are generally high, and the customer service is top-notch.