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Mr. Rooter Plumbing of St. Petersburg
17.09
17.09
Overview
Mr. Rooter of Austin, TX Provides Exceptional Plumbing Services. Upfront Pricing. Satisfaction Guaranteed. Call your Local Plumber Today!
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This location has a high level of overall satisfaction, with a score of 4.4 out of 5. The quality of service provided by the plumbers and technicians at Mr. Rooter of St. Petersburg is generally good, with a score of 4.1 out of 5. While some customers have reported higher prices than expected, the average price assessment from customers is 4.2 out of 5, indicating that the pricing is generally reasonable. The innovativeness of the services offered is also high, with a score of 4.6 out of 5, suggesting that the company is proactive in finding solutions to complex plumbing problems. However, some customers have reported feeling overwhelmed by the high prices quoted for certain services.Based on the reviews, it appears that the plumbers and technicians at Mr. Rooter of St. Petersburg are knowledgeable, professional, and courteous. Many customers have reported being impressed by their ability to diagnose and fix complex plumbing problems, and some have even commented on the cleanliness and organization of their work sites. The company's policy of upfront pricing and transparency is also appreciated by many customers.However, some customers have reported feeling frustrated by the high prices quoted for certain services, and a few have even reported feeling scammed by the company's sales tactics. In one case, a customer reported being quoted a price of $2,550 to reroute a 10-foot pipe, which they felt was excessively high. The company's response to this issue was to offer a refund and to review their pricing policy internally.Overall, Mr. Rooter of St. Petersburg appears to be a reputable and well-regarded plumbing company that provides high-quality services to its customers. However, as with any company, there is always room for improvement, and the company's pricing policy and sales tactics may be worth reviewing to ensure that customers are getting the best possible value for their money.
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