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Mr. Appliance of Lakeland
37.15
37.15
Overview
Independently owned & operated franchise specializing in service & repair of major home appliances.
Features
Credit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Appointment required
On-site parking
Repair services
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Pricing
Quality
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Overall, this business seems to be a reliable choice for appliance repair services. The technicians are professional and knowledgeable, and they take the time to explain the issues and repairs to customers. Many reviewers have praised the fast and efficient service, with some even mentioning that the technicians were on time and friendly.However, there are a few areas where the business could improve. Some customers have reported issues with the pricing, feeling that the diagnostic fees are too high or that the repair costs are not clearly explained. Additionally, there have been a few instances where customers felt that the technicians did not thoroughly check the appliances before giving a diagnosis or estimate.Despite these issues, the business has a strong reputation for quality work and customer service. Many reviewers have praised the business for being reliable and trustworthy, and some have even mentioned that they will continue to use their services in the future.One issue that stands out is the fact that some customers have reported being charged for services that were not actually performed. For example, one reviewer mentioned that they were charged for a diagnostic fee, but the technician did not actually find the problem and instead told the customer that they needed to buy a new appliance. This raises concerns about the business's billing practices and the potential for customers to be overcharged.Overall, while this business has many positive qualities, there are a few areas where they could improve in terms of transparency and customer service.
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