The restaurant is located in a small business mall and is known for its family-owned and operated business, having been in the same location for 39 years. The place is small, but clean and has a good selection of sandwiches and a few hot dishes. The food is generally well-received, with many customers praising the quality of the ingredients and the homemade pasta. However, some customers have reported issues with the quality of the food, including finding a hair in their sandwich and experiencing food poisoning.The prices at Mott & Hester Deli are generally on the higher side, but many customers feel that the quality of the food and the service justify the cost. The restaurant offers a variety of payment options, including credit cards, debit cards, and NFC mobile payments. Customers can also order takeout or delivery, making it a convenient option for those looking for a quick meal.One issue that has been reported by some customers is the difficulty in finding parking, as the restaurant is located in a small business mall. Additionally, some customers have reported issues with the customer service, including being treated rudely by the staff when they reported a problem with their order.Overall, Mott & Hester Deli is a well-established and reputable restaurant that offers high-quality food and a unique dining experience. While some customers have reported issues with the quality of the food and customer service, many others have praised the restaurant for its delicious food and welcoming atmosphere.