Tampa Bay
Morton Plant North Bay Hospital- Recovery Center
14.56
14.56
Overview
At BayCare Behavioral Health – Brooksville, adults and children are provided recovery services to help them make informed, healthy choices that support their
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
On-site parking
Photos & videos
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Overall
Quality
Pricing
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This location is quite a mixed bag. The staff at Morton Plant North Bay Hospital- Recovery Center can be extremely caring and helpful, as evidenced by positive experiences from patients like those who received support and guidance from therapists like Dr. Brach and Shireen. However, the facility has also been plagued by complaints of inhumane conditions, poor care, and unprofessional behavior from staff members, particularly in the night shift. Some patients felt they received adequate attention and support, enjoying the calm atmosphere and comfortable environment provided. Others were left feeling isolated, unheard, and unaided, with claims of neglect, abuse, and even the death of a 13-year-old boy under the facility's care. The environment, amenities, and overall care have been highly inconsistent, which raises concerns about the quality of service provided.Regarding innovativeness, it appears that the facility is in need of significant improvements and modernization. The facility is described as old and bare-bones for amenities. Patients felt that their needs and feelings were often ignored, and they were treated more like prisoners than patients. The staff's professionalism and empathy were questioned by many, with some even being accused of being rude and unkind.Overall, it seems that Morton Plant North Bay Hospital- Recovery Center has significant work to do to improve the quality of care it provides to its patients. While some patients had positive experiences, the overwhelming majority of reviews highlighted severe issues with the facility's staff, care, and overall environment. Until these issues are addressed, the facility may not be the best option for those seeking mental health care.In terms of pricing, it seems that patients generally felt that the facility was willing to work with them and their families to find a suitable financial solution. However, this is not to say that the pricing was necessarily reasonable or affordable for all patients.
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