Tampa Bay
Mortgage Lender
42.42
42.42
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
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This financial services location in Lakewood Ranch City has some major drawbacks. Communication with the staff is a significant issue. It takes days to get a response, and even then, it's not reliable. This caused a huge inconvenience for one client who had to scramble to find funding elsewhere after their loan fell through. The staff seems disorganized, asking for the same information multiple times. There's a wheelchair-accessible parking lot and entrance, but that's about it in terms of notable features. Co-branding with a mortgage lender might be a plus for some, but it's not enough to make up for the other problems. One notable issue is the repetitive request for the same information, which can be frustrating and time-consuming.
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