I have visited the Mortgage Lender of America location in Bartow City and found it to be a reliable service provider. The staff is knowledgeable and helpful in answering questions about mortgages. The location is easily accessible by car and has a wheelchair accessible parking lot and entrance, making it convenient for everyone. The working hours are consistent, with a standard schedule every day of the week.However, I noticed that the staff could be more prepared and have more information available to answer complex questions about mortgage types. Some questions were answered with a referral to the company's website or a promise to follow up, which was a bit disappointing.Overall, I would recommend this location to those seeking mortgage services, but be prepared for some occasional lack of knowledge from the staff.