This location of Morgan & Morgan has a mixed experience. On one hand, most clients report a positive experience with the staff, citing professionalism, patience, and understanding. Many also praise the efficient and easy process of filing paperwork and getting their cases started. A few clients have even expressed their gratitude for the support they received during difficult times. However, some clients have reported issues with communication, feeling that their questions were not being addressed in a timely manner or that they were not being kept informed about the status of their cases. There were also a few instances where clients felt that the firm was not taking their cases seriously or was only interested in cases that were likely to be easy wins.Some common issues that arose were: - One client reported that they felt like they were being put on trial during their initial consultation, and that the representative was not interested in listening to their concerns. - A few clients reported that their cases were not being handled with care, and that they were being told to accept settlements that they felt were unfair. - Some clients reported feeling frustrated with the firm's communication, citing long wait times or difficulty getting in touch with their representatives. - A few clients reported feeling like the firm was only interested in cases that were likely to result in a big payday, and that they were not being taken seriously if their cases were not considered "high-value." Despite these issues, the firm seems to be making an effort to improve, and many clients report feeling satisfied with their experiences.There is one major concern that stands out: a few clients have reported feeling like the firm is more interested in making money than in helping them. This is a concern that the firm should address, as it can damage their reputation and lead to a loss of trust among clients.Overall, this location of Morgan & Morgan seems to be a solid choice for clients who are looking for a professional and efficient experience. However, it's essential to be aware of the potential issues that can arise, and to carefully review the firm's communication and process before committing to their services.