This business has been around for a while, established in 1995, and has received a mix of reviews. The employees seem to be knowledgeable about their products, with one reviewer praising a salesperson for being extremely knowledgeable and patient. However, there have been issues with responsiveness and punctuality, with some reviewers experiencing delays or no-shows from salespeople or installation teams.Some customers have been satisfied with the quality of the work, with one reviewer praising the installation team for doing a great job. However, there have been complaints about poor workmanship, with one reviewer stating that the company was "bad as Lowes" and that they broke an old window during installation.The pricing seems to be reasonable, with one reviewer giving it a perfect score. However, the innovativeness of the company is unclear, as there is no mention of any new or unique products or services.Overall, this business seems to be hit-or-miss, with some customers having positive experiences and others having negative ones. It's essential to be cautious when dealing with this company and to carefully evaluate the reviews and feedback from other customers before making a decision.One major concern is the lack of transparency and consistency in the company's operations. The reviewer who had multiple issues with the company's receptionist and salespeople reported being given different company names and false information, which is alarming. Additionally, the company has many BBB complaints, which suggests that there may be systemic issues with the way they operate.