This dealership has a good reputation, with a mix of positive and negative experiences from customers. The overall rating is 4.5, indicating a generally high level of satisfaction. Quality of service is also considered good, with a rating of 4.4. Pricing is a strong aspect, with a rating of 4.8, indicating that customers feel they are getting a good value for their money. Innovativeness is also a strength, with a rating of 4.7, suggesting that the dealership is willing to try new approaches to meet customer needs.Customers have reported having a positive experience with the sales and service teams, with many praising individual employees for their professionalism, knowledge, and customer care. Some customers have noted that the dealership is willing to work with them to find solutions to problems and meet their needs.However, there are also some negative reviews and experiences, including reports of miscommunication, delays, and issues with financing. Some customers have felt that the dealership is not transparent about pricing and fees, and that they are not given clear information about the costs of repairs and services.One issue that stands out is the concern about misrepresentation and deceitful business practices. A few customers have reported feeling taken advantage of or misled by the dealership, which has led to negative reviews and a loss of trust. The dealership has responded to these concerns, offering to review the issues and make things right, but it remains to be seen whether these efforts will be enough to repair the damage to their reputation.Overall, while this dealership has many strengths, it also faces challenges related to customer trust and satisfaction. By addressing these issues and working to improve communication and transparency, the dealership may be able to improve its overall rating and reputation.