The business is generally a good place to visit, with a high rating of 4.1 from third-party reviews. The staff is very enthusiastic and provides excellent service. The massage techniques are also very good, and the environment is very clean. Many customers have mentioned that they felt completely relaxed and had their tension melt away after a massage. The staff is very good at making everything super easy, and they take excellent care of their clients. The co-brand Moon massage LLC is also well-regarded. The main issue here is that some customers have reported feeling rushed during their massages and being overcharged. One customer even mentioned that they paid for an hour but only received 25 minutes of service. This suggests that the business may have some problems with communication and scheduling. Despite this, the business has a lot of positive reviews, and many customers have reported having a great experience.