Tampa Bay
Montero, MD
23.69
23.69
Overview
Punta Gorda Primary-Care Physician Estevan Del Castillo, MD, is your primary partner in health and connection to a healthier life.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Overall
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Quality
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This medical service location appears to have a well-established reputation in the community. The vast majority of clients are satisfied with the quality of care provided by Dr. Daniel Montero and his staff. The doctor is described as compassionate, thorough, and attentive to his patients' needs. He takes the time to listen to each patient and explains his recommendations in detail. Many clients have praised his bedside manner and the care he provides, with some even stating that he is one of the best doctors they have ever had.However, there are some issues with the office staff. A few clients have reported rude and unprofessional behavior from some of the receptionists and nurses. One client even reported being abandoned by the doctor and his staff after being scheduled for an appointment. Another client experienced long wait times and was kept waiting for over two hours before being seen by the doctor.Despite these issues, the doctor himself seems to be highly regarded by his clients. He is described as caring, compassionate, and dedicated to providing the best possible care for his patients. Many clients have praised his willingness to go above and beyond for his patients, even taking the time to explain complex medical issues in a way that is easy to understand.Overall, this medical service location seems to have a mixed reputation, with some clients experiencing excellent care and others experiencing issues with the office staff. The doctor himself appears to be highly regarded, but the office staff may need to work on improving their customer service skills.One notable issue that stands out is the inconsistent quality of care provided by the office staff. Some clients have reported being treated rudely or being kept waiting for long periods of time, while others have had a positive experience with the staff. This inconsistency suggests that the office may need to work on improving their customer service skills and providing more consistent care to their clients.
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