Tampa Bay
Monica Drummond, DO, MPHC, MHS
39.60
39.60
Overview
Intercoastal Medical Group is a professional association of more than 100 highly credentialed physicians encompassing many medical specialties.
Features
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Wheelchair accessible entrance
Wheelchair accessible parking lot
Restroom
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Overall
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Quality
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The location has a good overall rating, but it seems that the quality of service can be inconsistent. Some patients have reported having a great experience with Dr. Drummond, feeling listened to and provided with a clear plan of action. However, others have had issues with being rushed, not having their concerns addressed, and even having their medical notes falsified. The staff's attitude has also been an issue, with one patient experiencing a confrontational tone when they went back to address a problem.The prices seem to be reasonable, and the location has a good rating for innovativeness, suggesting that the medical group is willing to try new approaches and stay up-to-date with the latest medical knowledge.One major issue that has been reported is the lack of follow-through by the staff. One patient had to go back to the office multiple times to get their prescription filled, and was even lied to about the staff attempting to call them. This lack of attention to detail and communication can be frustrating and even lead to patients seeking care elsewhere.Overall, the location has its strengths and weaknesses. While some patients have had great experiences, others have been let down by the inconsistent quality of service and lack of attention to detail.
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Medical Service
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