This business has a solid reputation and has been consistently providing high-quality services to its clients. The appraisers at Modern Appraisal Inc. are well-trained, thorough, and accurate in their work, as evident from the numerous 5-star reviews from satisfied customers. The team's professionalism, knowledge of local real estate market trends, and attention to detail are notable strengths. They also excel in providing timely and efficient service, with many clients appreciating the fast turnaround times for appraisal reports. One client, however, experienced some issues with the valuation of their property, which was attributed to industry standards for selecting comparable sales. Despite this, the business has largely maintained a strong track record of accuracy and reliability. The owners have also been responsive to client concerns, as seen in their communication with a dissatisfied client. The business's commitment to customer service and professionalism is evident in the way they handle issues and address client concerns. Overall, this business appears to be well-organized and has a clear understanding of the needs of its clients, which is reflected in its consistent high ratings. However, it's worth noting that the business has had some issues with scheduling appointments, with one client accusing them of being irresponsible. While the business responded that they made multiple attempts to contact the client, this incident highlights the need for improved communication and follow-up with clients.