Tampa Bay
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Mobilty Service
8.38
8.38
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
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This business location seems to be a well-rounded service provider, catering to various needs of the community. The high overall rating indicates a satisfactory experience for most customers. Quality is a significant strength of this business, as demonstrated by numerous positive reviews highlighting helpful and knowledgeable staff, especially Tony and Michael. They take the time to accommodate customers and provide professional guidance on using equipment. The quality of products is also commended, with a large inventory and high-quality products available.Pricing is also a notable advantage, with customers appreciating the reasonable prices and excellent deals offered. In some cases, the staff has even gone above and beyond to fix issues without charging extra fees.In terms of innovativeness, the business appears to be proactive in providing solutions to customers' mobility needs. However, there is one notable issue that stands out - poor customer service, as mentioned by two customers who experienced unhelpful and dismissive behavior from staff. This is a significant concern that needs to be addressed to maintain a positive reputation. Despite this, the majority of customers have had positive experiences, praising the staff's friendliness, helpfulness, and willingness to go above and beyond. The business's commitment to wheelchair accessibility and parking also deserves praise. With some improvement in customer service, this business could excel even further.
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