Tampa Bay
Mobility Solutions Inc
17.11
17.11
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Wheelchair accessible entrance
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Mobility Solutions Inc is a convenient location for customers seeking assistance with mobility needs, located at Building 7135, FL-54 Street, New Port Richey City. The staff is generally knowledgeable and courteous, with some employees demonstrating exceptional patient and thoughtful service, like Eddie, Ryan, and Steven.Despite a few complaints, the store is wheelchair accessible, making it easier for customers to navigate the premises. However, there have been issues with customer satisfaction, particularly regarding the sales of mobility equipment, with some customers reporting difficulties in repairing their purchased items.A customer expressed disappointment with the store's inability to meet immediate needs, stating that they carried no interchangeable parts in stock. Another customer had a similar experience, with the store refusing to repair a purchased item, citing potential financial losses.On the other hand, many customers have praised the store's exceptional service, with one customer expressing gratitude for the staff's kindness and patience. Another customer appreciated the staff's help in choosing the right mobility equipment, including a ramp solution for a historical landmark business.The store's co-branding with Mobility Solutions Inc suggests a strong partnership that may contribute to the company's success. Overall, while there are some areas of improvement, the store appears to provide a solid service for customers with mobility needs.
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