Tampa Bay
mobile plus auto repair
8.80
8.80
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
Onsite services
Free parking garage
Identifies as Latino-owned
Appointment required
Identifies as Latino-owned
On-site parking
Identifies as Black-owned
Identifies as Black-owned
Oil change
Mechanic
Photos & videos
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Pricing
Overall
Quality
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The business has received a 4.3 rating from third-party reviews, indicating a generally positive experience for customers. However, upon reviewing the provided feedback, there are some issues that have been reported. One significant issue is the lack of follow-through and communication with customers. Several reviewers have mentioned that they were left waiting for extended periods of time, and were not contacted by the mechanic to inform them of delays. In one instance, a customer reported paying for a service that was not completed, and was left without any documentation or communication from the business. On the other hand, many reviewers have praised the business for its quality of work and promptness. They have reported that the mechanics are knowledgeable, efficient, and go above and beyond to ensure customer satisfaction. The business has also been praised for its affordability and transparent pricing.In terms of innovativeness, there is not enough information to provide a rating. The business does offer a range of services, including diesel engine repair and car detailing, but there is no clear indication of any particularly innovative or groundbreaking practices.Overall, while the business has its strengths, it also has some significant areas for improvement. To address the issues of communication and follow-through, the business could consider implementing a more robust system for tracking customer interactions and sending updates. Additionally, the business could benefit from providing clear and transparent communication with customers about any delays or issues that may arise.In terms of quality, the business is generally well-regarded by customers, with many praising the mechanics for their expertise and efficiency. However, there have been some instances where the quality of work has been questionable, and the business could benefit from implementing more rigorous quality control measures.The pricing of the business is generally considered to be competitive, with many customers reporting that they were pleased with the cost of the services provided. However, there have been some instances where customers have reported feeling pressured into paying for additional services or repairs, and the business could benefit from being more transparent about pricing and services.Overall, while the business has its strengths and weaknesses, it has the potential to be a valuable resource for customers in need of automotive repairs and maintenance. With some attention to addressing the issues of communication and follow-through, the business could improve its overall quality and customer satisfaction.
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