This medical office and laboratory appears to have several issues. Despite identifying as a women-owned and Black-owned business, it has received low ratings from clients. The office operates by appointment only, but clients have reported difficulty getting in touch with the business, with some leaving multiple messages and calls without receiving a response. One client even reported arriving during normal business hours to find the building closed and no signage indicating the hours or status of the office.The lack of communication and responsiveness has led to frustration and disappointment among clients, who have had to drive out of their way to get to the office only to find it closed. The office's policy of operating by appointment only may be contributing to these issues, as it can make it difficult for clients to get the service they need.The office's temporary closure has not been clearly communicated to clients, with some reporting receiving no notification at all. This lack of transparency and communication has eroded trust in the business and made it difficult for clients to get the service they need.It's worth noting that the office's low ratings and lack of responsiveness are concerning, and it's unclear how the business plans to address these issues. The only issue that stands out is the lack of communication and responsiveness, which is affecting the quality of the service provided.