The Exxon gas station at Building 17102, US-41 Street, Lutz City, has mixed reviews from customers. The staff is often described as friendly and helpful, with some reviewers mentioning the convenience store as a pleasant spot to grab a snack or do some shopping. However, there are also reports of price gouging, with one customer complaining about being charged nearly double the price for cigarettes compared to other locations. Another customer had a problem with the pump malfunctioning and holding their card for an extended period. Additionally, some reviewers mention the need for the station to update its facilities, including the restrooms and air pumps. Despite these issues, the station is well-stocked with a variety of snacks and drinks, and the location is convenient for travelers on US-41. Overall, the station's quality is average, with some reviewers praising the staff and others criticizing the prices and facilities. The innovativeness of the station is above average, with the presence of a convenience store and a Mexican food vendor on site. However, the station could benefit from updates to its facilities to improve the overall customer experience.