This business has a good reputation with a rating of 4.8 on average. However, one issue that stands out is the very low quality of service experienced by a client, who had to deal with a leaky roof and a confrontational situation with the owner. Despite this, most clients have had positive experiences, praising the company's responsiveness, professionalism, and quality work. The company seems to be very focused on pricing, offering competitive quotes and covering losses for damaged plants. Unfortunately, the negative experience of one client suggests that the company may not always deliver on its promises. The owner's response to client feedback appears to be positive and appreciative.