This probation office seems to have a mixed reputation among visitors. The working hours are standard, with the office open Monday through Friday from 8am to 5pm. However, there is an issue with communication, as some visitors have reported difficulty getting answers to their questions or returning phone calls. The office has wheelchair accessible parking and entrance, which is a plus. One visitor was impressed with the staff, saying they were "awesome" and helped them during a tough time. However, others have reported having a negative experience, citing rude and unhelpful staff. The office's response to customer inquiries and requests seems to be a concern, with some visitors feeling that their time is not valued.