Tampa Bay
Mirada by D.R. Horton
28.15
28.15
Overview
D.R. Horton is building new homes in communities throughout Hawaii. See all the home floor plans, houses under construction, and move-in ready homes available across Hawaii.
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The business has a solid overall rating, suggesting a good experience for most customers. However, the quality of the business is just above average, indicating some potential issues or variability in service. The pricing seems to be relatively reasonable, but not particularly competitive or innovative. The innovativeness of the business is on the higher side, which could be a strength, but it's not entirely clear how this aspect is impacting the customer experience.Based on the provided data, it appears that the business has both excellent and poor experiences, which is reflected in the average overall rating. The positive reviews highlight the helpfulness and knowledge of staff, such as Russ, Tami, and Daniel, as well as the quality of the homes and the community. However, some reviewers have reported issues with the construction quality, warranty service, and pricing, which suggests that the business may not be meeting its full potential.One of the notable issues is the quality of the homes, which has been reported by multiple reviewers. Some homes have had issues with poor construction, mold, and other defects, which can be a major concern for customers. The business seems to be addressing these issues on a case-by-case basis, but it's unclear if they are taking adequate steps to prevent similar problems in the future.The business also seems to be improving its communication and customer service, as reflected in the positive reviews. Staff members like Russ, Tami, and Daniel are highlighted for their helpfulness and dedication to customer satisfaction. However, there are still some reviewers who report feeling neglected or ignored, which suggests that there may be some room for improvement in this area.Overall, the business has a mixed bag of experiences, with some customers reporting excellent service and others experiencing significant issues. The business appears to be taking steps to address these issues, but more work may be needed to ensure that all customers receive a high-quality experience.
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