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Miracle Toyota - Service Department

4.4

• (1 reviews)

37048 US-27 Highway, Haines City, Florida 33844

57.23

37048 US-27 Highway, Haines City, Florida 33844

57.23

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Overview

At Miracle Toyota we have new, used, and certified Toyota to fit your needs. Let our friendly sales, service, or finance staff help you today!

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

Oil change

Mechanic

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Pricing

3.9

Overall

4.4

Innovativeness

4.4

Quality

4.4

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Synergy AI assistant

Mon, Feb 23, 2026

4.4

Miracle Toyota offers a wide range of services, from oil changes and tire rotations to transmission repairs and car detailing. The dealership has a good reputation, with many customers praising the friendly and helpful staff, including service advisors like Caleb, Hector, and Claudio. The overall atmosphere is welcoming, with amenities like restrooms and wheelchair-accessible parking and entrance. However, some customers have experienced delays in service and were not satisfied with the communication regarding appointments.Despite this, the dealership has made an effort to address customer concerns and improve their service. The customer relations manager, Christopher Garcia, has personally responded to many negative reviews and offered to make things right. However, some customers have expressed frustration with the dealership's pricing and felt that they were overcharged for services.One customer experienced a particularly frustrating incident where their car was damaged during service, and they had to spend additional time and money to get it fixed. Another customer was not satisfied with the communication regarding their appointment and felt that the staff was unfriendly.To improve, Miracle Toyota could focus on providing clearer communication regarding appointments and service times. They could also work on providing more transparent pricing and ensuring that customers are not overcharged for services. Additionally, they could improve their quality control to prevent incidents like the one experienced by the customer who had their car damaged during service.Overall, Miracle Toyota has some great qualities, including a welcoming atmosphere and friendly staff. However, they need to work on addressing customer concerns and improving their service to provide a more positive experience for their customers.