The location of the storage facility is easily accessible, with a wheelchair accessible parking lot and entrance. They accept various payment methods, including debit and credit cards. However, some customers have expressed concerns about the security of the facility. One reviewer reported that their unit was broken into three times, and the manager seemed unhelpful in addressing the issue. Another reviewer mentioned that the security cameras are not functional, making them ineffective in deterring crime. On the positive side, the facility has been praised for its friendly and nice staff. It appears that the management could improve the security measures to better protect the valuables of their customers.