Tampa Bay
MINI of Wesley Chapel Parts Store
17.41
17.41
Overview
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Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
In-store pickup
Oil change
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This truck accessories store, car battery store, and auto body parts supplier is located in a convenient spot, making it easily accessible by car. The building has a wheelchair accessible parking lot and entrance, which is a great feature for customers with mobility issues.
The store offers a wide range of products, including oil change services, which can be a big plus for customers who need quick maintenance work done. You can make payments using NFC mobile payments, debit cards, or credit cards, which provides flexibility.
However, it seems that customer service has been an issue for some people. One customer had a very bad experience, reporting that the store staff stole their original car and tried to charge them for it later. This kind of behavior is completely unacceptable and raises serious concerns about the store's ethics and trustworthiness.
Despite this issue, the store seems to have a decent reputation overall, as evidenced by its 4.5-star rating. However, this incident should be taken seriously and addressed by the store's management.
Unfortunately, there is no clear resolution to this issue, and the store's management has not responded adequately to the customer's concerns. It's essential for any business to prioritize customer satisfaction and handle conflicts in a fair and transparent manner.
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