Tampa Bay
Mindful Behavioral Healthcare
74.15
74.15
Overview
Mindful Behavioral Healthcare is a leading psychiatric center in Kissimmee providing counseling, med management, TMS Therapy, and psychiatric evaluations.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
On-site parking
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The Mindful Behavioral Healthcare facility at Building 717, E Oak St Street, Kissimmee City, is a comprehensive psychiatric center providing counseling, medication management, TMS Therapy, and psychiatric evaluations. It has received a 3.2 rating from third-party ratings.The facility is open from Monday to Friday from 8:00 am to 5:00 pm. On-site parking is available, and the office is wheelchair accessible. While the location seems convenient and well-equipped, several clients have expressed frustration with scheduling issues, with some even experiencing long wait times or being turned away due to minor delays.On a positive note, many clients have praised the kindness and professionalism of the staff, particularly the TMS department. The facility seems to prioritize patient care and comfort, with many clients expressing gratitude for the support and encouragement they received during their treatment.However, there have been instances of clients feeling mistreated or disregarded by the staff, which raises concerns about the facility's ability to provide a supportive environment for all patients.Some clients have reported issues with scheduling appointments, with one client experiencing a long wait time and another being turned away due to a minor delay.Another issue that has been raised is the practice of upselling TMS treatments, with some clients feeling that the staff is more focused on promoting this service rather than providing comprehensive care.Overall, while Mindful Behavioral Healthcare has many strengths, it also has areas for improvement. The facility's commitment to patient care and comfort is evident, but the scheduling issues and potential conflicts of interest in promoting TMS treatments need to be addressed.One potential issue that stands out is the staff's attitude and behavior, with some clients feeling that they are being treated dismissively or with a lack of empathy. This is particularly concerning given the sensitive nature of the services provided at this facility.To improve, Mindful Behavioral Healthcare should focus on streamlining their scheduling process and addressing any issues that may arise during appointments. They should also prioritize transparency and honesty in their interactions with clients, avoiding any practices that may be perceived as manipulative or exploitative.By addressing these areas for improvement, Mindful Behavioral Healthcare can maintain its commitment to providing high-quality care and support to its clients while also promoting a more positive and welcoming environment.
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