This business is a well-established pet day care and training facility with a strong reputation in the community. The majority of clients have reported positive experiences with the staff and owners, Shelly and Mancini. They have a variety of services, including boarding, training, and behavior modification, which cater to different needs of pet owners.
While there have been some concerns about the cleanliness and living conditions of the facility in the past, it appears that the owners have made efforts to address these issues and improve the environment for the pets. Many clients have praised the staff for their kindness, patience, and expertise in training and caring for their pets.
The facility's strong suit seems to be its commitment to providing a safe and loving environment for pets. Many clients have reported that their pets have improved significantly after being trained or boarded at Mind Your Manners. However, there have been some instances where pets have returned with behavioral issues or health problems, which raises concerns about the effectiveness and quality of care provided.
Overall, Mind Your Manners appears to be a reputable and well-intentioned business that provides a range of services for pet owners. However, as with any business, there are areas for improvement, and clients should be aware of the potential risks and concerns associated with the facility.
One of the main issues that stands out is the inconsistent quality of care provided. While many clients have reported excellent experiences, there have been instances where pets have returned with behavioral issues or health problems. This suggests that the facility may not be able to meet the needs of all pets, and clients should be aware of this before entrusting their pets to the care of Mind Your Manners.
Another issue is the lack of transparency and communication from the owners. Some clients have reported difficulty getting in touch with the owners or receiving updates on their pets' progress. This can be frustrating and stressful for pet owners, and it's essential that the owners take steps to improve their communication and transparency.