The business is well-rated by its customers, with an overall score of 4.9 out of 5. The quality of service is also consistently high, with a score of 4.9. While the pricing is generally considered reasonable, it receives a slightly lower score of 4.6. The business is also recognized for its innovativeness, with a score of 5.0. The welcoming and friendly atmosphere is notable, with many customers mentioning the presence of therapy puppies. The team is described as kind, caring, and attentive, with some customers praising Dr. Zack's exceptional bedside manner and his ability to explain complex treatments in a clear and understandable way. Many customers have expressed their satisfaction with their smile transformations and have recommended the business to others. The office itself is clean and modern, with some customers mentioning the beautiful view and the comfortable treatment chairs. Overall, the business seems to provide high-quality and personalized orthodontic care in a warm and welcoming environment. The only area for improvement is the availability of some days of the week, as some customers have mentioned that the business is closed on Wednesdays and Sundays.