Tampa Bay
Millennium Physician Group - Valrico Primary-Care
20.73
20.73
Overview
Punta Gorda Primary-Care Physician Estevan Del Castillo, MD, is your primary partner in health and connection to a healthier life.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
Overall
Pricing
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This location is a part of the Millennium Physician Group and offers primary-care physician services. They have a convenient location in Valrico City, Building 2237, Lithia Center Ln Lane. The office is easily accessible, with a wheelchair-accessible entrance, parking lot, and restroom.The staff is mostly professional and friendly, with some notable exceptions. There are many positive reviews about the doctors, nurses, and medical assistants, praising their care, attention to detail, and willingness to listen. Some reviewers appreciate the convenient services, such as on-site bloodwork and X-rays, and the ability to communicate with their doctors through the patient portal.However, some reviewers have had negative experiences with the office staff, citing rudeness, lack of empathy, and poor customer service. A few reviewers have reported difficulties in getting appointments, with some being told to go to urgent care instead. There are also some issues with billing and insurance, with a few reviewers reporting errors or unexplained charges.One reviewer had a particularly disturbing experience, reporting that a doctor and staff member were dismissive, rude, and even bullied them. This reviewer's experience was echoed by another, who reported similar treatment at the hands of a different doctor.Despite these issues, the location has a generally positive reputation, with many reviewers praising their doctors and staff. However, it's essential to be aware of the potential problems and to take steps to ensure a positive experience, such as asking about appointment availability and billing before visiting.To improve, the location could focus on providing better customer service, streamlining the appointment process, and addressing billing issues. By doing so, they can build trust with their patients and maintain a reputation for quality care.
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Hours
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Categories
Medical Service
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