The medical service at this facility has received generally positive reviews, with many customers praising the friendly and welcoming staff, including Ana A. at the front desk. However, there have been some issues with the quality of care, with one customer experiencing a misdiagnosis of a kidney stone and another reporting a painful and unnecessary IV insertion. The facility's accessibility features, such as wheelchair-accessible restrooms and parking, are a definite plus. On the other hand, the wait time for results has been a concern for some customers, with one reviewer feeling that they should have been informed of the expected wait time before scheduling their appointment. Overall, the facility's strengths and weaknesses suggest a need for improvement in the quality of care, but the friendly staff and good pricing make it a worthwhile option for some customers. One of the major issues that needs to be addressed is the inconsistency in the quality of care, as highlighted by the two reviewers who experienced serious problems during their visits.